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User experience (UX) design is the process of designing products or services that provide meaningful and relevant experiences to users.

Smart Solutions Services considers the elements that shape a user's experience with a product or service, how these elements make the user feel, and how easy it is to accomplish their desired tasks when designing the user experience for your organization’s service offering. Smart Solutions Services includes aspects like branding, design, usability, and function when performing user experience design services for your organization.